Monday, December 30, 2019
How to lead in permanent whitewater
How to lead in permanent whitewaterHow to lead in permanent whitewaterIt has been my experience, that you never get out of the rapids the feeling is one of continuous upset and chaos. PeterVaillPermanent whitewater is the newnormal.In a relentlessly changing environment, the complexity of problems is increasing faster than our ability to solve them. Trying to play catch up breaks people down and burns them out.The dynamics in our work lives create unexpected undercurrents, but also pose unforebinnenseen opportunities thats the beauty ofpermanent whitewater.To thrive, we must embrace its perpetually changing, uncertain nature.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moraMastering permanent whitewaterDealing with continuous change results in a crisis of fatigue, fear, and loss of control. Fighting what we cant control is exhausting your team needs to be energized emotionally and mentally so th ey can lead and perform at their best.Ive learned that we must behave more flexible at work I thought we were collaborating, but we were just scratching the surface.- workshop participantThere are three steps to lead in permanent whitewater, as I explain inthis webinar.1. Embrace uncertaintyIn his bookManaging as a Performing Art, Peter Vaill introduces the metaphor for the uncertainty and turbulence that shape business dynamicspermanent whitewater.We must embrace uncertainty, not as something temporary, but permanent.As Vaills explainsMost managers are taught to think of themselves as paddling their canoes on calm, still lakes. Theyre led to believe that they should be pretty much able to go where they want, when they want, using means that are under their control.(They think) disruptions will be temporary, and when things settle back down, theyll be back in the calm, still lake mode.But, as the author explains, we never get out of the rapids We will always experience continuous u pset and chaos.When you realize the river will never be calm, uncertainty feels less threatening.2. Read thewatersThough whitewater feels random, its chaotic Its mostly composed of patterns. If you stop and watch a river or waterfall carefully, you can notice that some patterns are quite stable.Whitewater is formed when a river generates so much turbulence that air is entrained into the water body. It creates a bubbly, unstable current the foamy water appears white.Whitewater is exciting but also risky You can drown in turbulent waters, smash a rock or get stuck in river features. You must learn to read the waters before you jump into them.Training helps us understand the different patterns and rules to navigate permanent whitewater. Like in any space, to thrive in an uncertain reality requires formal training.3. PlayHowever, formal training is not enough We must experience the challenging waters first hand. Through play, teams can test the rules, break them, and mend them.Playing a llow us to get used to practice and gain confidence in a tresorr space before we jump into more dangerous waters. Ken Gergen calls it Play with Purpose a spirited way of deeply, but safely, exploring patterns that create significant impact in the long run.I remember that, before my first Level 5 rafting experience, the instructors made us row against a strong waterfall. The water kept coming towards us, creating a strong force that bent the raft and put our spirits to test. It prepared us mentally and physically for the real action.Destigmatizing change in our daily lives starts by changing our attitude fun makes permanent whitewater feel less threatening.The approachTo thrive in whitewater, organizations must develop a human, adaptive, and innovative culture.Emotion ? Mindset ?BehaviorTeams must learn tomanage their individual and collective emotionsso they can reframe their mindset and, only then, can adopt new behaviors. The following is the framework we apply atLiberationist.Hum an (Emotions)Enduring change happens from within. Self-awareness is key the more you know yourself, the more you can lead yourself and others.By increasing self-awareness, we can identify the emotions that are at play. We can choose which ones we want to avoid, and which we want to use on our favor. Addressing our relationship with fear helps us understand why we resist the unexpected and also prepare for it.Self-awareness help us shift fromfear to fearlessness.Adaptive (Mindset)Managing our emotions is critical to stop resisting reality. Instead of fighting the uncertain waters, we learn to embrace their nature.An adaptive mindset requires letting go of perfectionism and expectations. We learn to focus on paddling what we can control not on trying to change the reality of the whitewater.Instead of trying to dominate whitewater we need to allow it to become. Focus on what you can control the input, not the outcome.Innovative (Behavior)To thrive in whitewater, great leaders tap into the humanity in their organizations. They see and liberate the best in others by creating a safe space for experimentation. Playing is not only permitted, but encouraged.Improvisation is a necessary skill to navigate whitewater teams must be able to think on their feet to solve unexpected problems. Creativity is a meta-skillfor the 21st Century It can no longer be limited to a few. Organizational play requires safe spaces in which to break the rules, make mistakes, and recover and the freedom to try it over and over.Mistakes are lessons to discover what doesnt work so we can then uncover what will work.The human side of whitewaterWe recently facilitated anotherhow to lead on permanent whitewater workshop, in partnership with Chicago Ideas. It was an open session with executives from various organizations.Here are some of the key insights based on participants feedback.1. Vulnerability makes usstrongerYou cant transform a team or organization without going through a personal transfor mation first. Personal development is the foundation of leadership development.The more we embrace our vulnerability, the more we can jump into the unexpected with an open mind. Usually, when practicing self-awareness exercises, people reactions are extreme they either challenge themselves or become over defensive.Arrogance is an ineffective defense mechanism. Some participants try to justify what they already know to present themselves as experts in front of others. At the end of the session, ansicht are the ones who learn the least Luckily, they are usually a minority.Intellectual humilityis essential to experiment and deal with unknown waters.2. Leading is a teamsportWhen the water is shaking your raft from one place to another, you have to act with speed and determination. Theres no room for a command-and-control approach Every teammate must make decisions in the heat of the moment.To thrive in permanent whitewater requires turning the whole crew into change agents to democratiz e leadership, as Idiscussed at this conference.Everyone has the ability and responsibility to lead.3. Pause to find thepatternKeeping our mind calm is essential to observe and reflect. Weve been trained to be constantly in a rush. We associate being busy with effectiveness and productivity. However, speed without purpose is pointless failing fast is not enough we must fail smart.Mindfulness allows us to become more present and wiser. Instead of running from one meeting to another, from one fire to the next, we must approach chaos with a calm mind.Even within craziness, theres a logical pattern find it.4. People feel safer with strangersEvery time I start working with a new organization, I cannot stress this enoughIf you cant build a safe space, dont expect people to become more innovative.In open workshops, people come with a more open mind than when attending in-company ones. Executives feel more comfortable to experiment and make mistakes in front of strangers.My boss would never let me do this,they always tell us.Building collective trust is not just necessary, but vital leaders must model behavior.You cannot navigate uncertain waters with people you dont trust.5. Get wet before entering theriverWhen we try to change everything, we end changing nothing. Small changes can create a larger impact, in the long run, than large ones - They usually generate more resistance than adoption.Thats why I like to equip teams with simple tools and methods they can implement within their everyday practices.Microstructuresare less complex processes and dynamics that dramatically shape how teams collaborate and make things happen. They can help redesign brainstormings, meetings, feedback, problem-solving, participation, and accountability. Rather than bringing new practices, start by improving existing ones.You have to go small before you go big.6. Get ready to fall off theboatOne of the participants said that neuschpfung is only good if it succeeds. That for me is a red lig ht. Of course, innovation that doesnt create results is useless. But, perfectionism and innovation dont get along very well.You never know whats going to work until you implement it. Purposeful play is finding the balance between results and experimentation. Playing without caring about the end result is a waste of time and resources. But, expecting every experiment to work is approaching innovation with a perfectionist mindset The reason many companies innovate, but fail to launch their innovations.If you dont want to fall off the boat, forget about thriving in whitewater.7. Go with theflowMy first experience on a level 5 river was exhilarating. At some point, we had to plunge down a 30 ft waterfall. When we were reaching the edge, it felt threatening.But theres a technique to everything. If you know what to do, and are confident about it, theres nothing to be afraid of. Actually, the less you resist, the more youll succeed. Sounds counterintuitive, but its true.Going with the flow is less dangerous than fighting the brave nature of whitewater.We went all the way down that waterfall. It was exhilarating and fun nobody fell off the boat. The best lesson to lead in business whitewater I learned it by navigating real river rapids focus on what you can control the input not on what you cant.You cant control whitewater go with the flow.This article originally appeared on Medium.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people
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